Forum Talk:Management/Archive 1

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Management issues

Discussion on all aspects of management and other non-content issues, including forum usage, legal and financial issues, initiatives and public relations

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Pseudonyms?

As Anthony has decided to reply to Christine in his own space I think I'd better make my future comments in neutral territory, though my inclination is "If it ain't broke don't fix it."

I agree with the common sense sentiment, but not the possibly implied premise. By the way, I have responded to Managing Editor's Announcement regarding this topic on the Discussion page of that office's announcement tab where feedback has been directed. Christine Bush 17:26, 17 October 2014 (UTC)

I'd like to ask Anthony whether he has any thoughts on [1].

I'd also like to ask Christine whether she's proposing to apply this suggestion to Editors, or just to lesser mortals like her and me. It strikes me that Editor credentials on user pages effectively identify Editors. Peter Jackson 09:58, 16 October 2014 (UTC)

Hi Peter, thanks for your question. I won't be applying this to anyone. I'm simply researching a topic that interests me which happens to have a potential use case here.
Were a digital identity policy change to be enacted by CZ Council or via Referendum, and there is no such active proposal at this time, then I would hope it might work something like this: any existing CZ account would have the option to adopt a pseudonym, including Editors. I would not expect that longtime users of CZ would have much interest in doing so, but they should be able to do so. Digital identity policies should apply to all users, not their roles. Christine Bush 17:26, 17 October 2014 (UTC)
We have debated this issue long and at many times in the past. As a collaborative knowledge project, CZ is only as reputable as the authors that generate the knowledge and as reputable as the editors that review that work. These authors and editors are known in other places than just on CZ. Their authority as experts can readily be verified -- as it should be. Reputations take years to build. They serve as shortcuts that enhance the reliability and credibility of information. CZ should say to any author or editor who wishes to take the time to build a reputation under some other name than his or her own: there are plenty of places in the world and on the web where you can do that, but CZ is not one of them.
Furthermore, as a principle of its core identity, the real-names policy is one of the two foundation stones of this enterprise (the other being expertise). Try building an arch with one pillar. This is what makes CZ the citizens' compendium. Russell D. Jones 20:19, 18 October 2014 (UTC)
You're right. The real name "shortcut" as just described seems to effectively bypass all these weird "digital natives" I keep hearing about in the news. Perhaps we should add something to our welcome page about going somewhere else to build your reputation? I think if I saw that spelled out so unambiguously I would be clear that I was not welcome here. Christine Bush 00:49, 19 October 2014 (UTC)
Authors writing under their real names are building their reputations as experts in their fields; and that's what we want because CZ honors expertise (the other pillar). Regarding the building of one's reputation at CZ, we've also debated that (it was an issue about whether or not authors should be credited for their work by adding a by-line; I personally think that they should get credit for their work. It would be another marker of how CZ is different, and it would aid people in advancing their careers as writers by building the reputations). The result of that debate was that articles would remain largely anonymous as if collectively authored (such as is done at WP -- "wikipedia contributors").
As for being welcomed; of course, Christine, I welcome you. I also appreciate your willingness to look hard at CZ and its issues and to question if things are being done as well as they could be. You also are in a position of power to do something about it if you want to exercise that power. I also appreciate your willingness to have this idea vetted. But my concern here is, after spending a lot of time here trying to de-WPify CZ, let's not make CZ WP. CZ has some differences and there are so many collaborative knowledge projects out there that it's easy for them all to become just another flavor of WP. CZ is different. Shouldn't we try to protect that?
I think the question you are asking is: should anyone, writing under any name, be welcomed here? Am I understanding your question correctly?
I did not write that anyone who wants to write under their own, real name should be unwelcomed here. In fact, I feel quite the opposite: anyone who wants to write here under their real name should find writing here a welcoming experience and we should do our most to welcome them. Russell D. Jones 02:24, 19 October 2014 (UTC)
I support only real names and verified identities being a prerequisite to author here, so that the disastrous anarchy of other "encyclopedias" are not repeated.
The proposition that 'anyone' can write 'anything' under a pseudonym should be firmly rejected. Claus Bruentrup 10:10, 19 October 2014 (UTC)

Increasing CZ contributor numbers

Post #18 in this Why did Citizendium fail? is to be noticed for the points it makes.

  1. Extremely poor ranking on Google search. Its clear Google has blacklisted CZ. [Many reasons for this]. Simple formula : Better SERPs == Contributors demanding to be let in
  2. Rip off all the old/neglected Wikipedia content. [Google is heavily penalising this site for "duplicate" / poor quality content, which is hardly updated]
  3. Re-market it as "The SAFE Wikipedia without all the Porn".
  4. Retain the name and domain, AGE is always important in SERPs.

A small 'quality' site with even 100 excellent show-pieced articles gets more hits than a site with 1,700 diamonds buried in 2 million pig droppings. See [2] it doesn't compute at all for a "Jane Addams" Google Search, but [3] its #2 or #3 for "Guru Angad" on a tiny wiki in India with 30,000 articles.

Clean up the house, the residents will follow. Claus Bruentrup 11:17, 19 October 2014 (UTC)

Couple of thoughts:
  1. Fred Bauder of Wikinfo says search rankings are a matter of links: if you have some good articles, and some people know about them amd link to them, serach engines will take notice. Is that right?
  2. I did a snapshot the other day of articles per active editor:
    • multilingual Wikinfo 14500
    • English Wikinfo 6237
    • Citizendium 3555
    • Knowino 1272
    • Conservapedia 181 (not strictly comparable, as they use a different definition of active)
    • Wikisage 94
    • Wikipedia 36
    • RationalWiki 18
    • How many articles can the average active editor maintain?
    • Note also that the situation worsens: more articles, fewer active editors.
Peter Jackson 13:37, 19 October 2014 (UTC)
Hi Peter
The no. of links is "old school SEO". Google (and it is the #1 engine so very far ahead of the others) does use "quality of links", "click through rates". What is more important is the on page text and other on page ranking factors.As a ball park figure, a useful metric for "articles per active contributor" could be A = E^2. So if you have 50 active editors then 2,500 would be a good no. of articles to have.
I reiterate that if SERPS increase followed by click-throughs then contributors and donations to sustain CZ would not be a problem. Claus Bruentrup 14:05, 19 October 2014 (UTC)

How the Modern Web Works

   We have all been directed recently to keep our discussions about increasing participation "real." Let's do that. Here's how:

SEO

   When discussing search engine optimization, the biggest mistake people make is to neglect the scale of the numbers at play. Yes, Google is the 1000-pound gorilla, but there are still billions of searches at play on the other platforms. Appearing in just a small percentage of such a large number is beneficial, and we do.

   For example, search on "extrajudicial detention" in bing and our article is listed third. The same search on Yahoo! and we're listed twice (because of the U.S. sub-topic.) Do the same search on Google and we aren't even on the first page. (Personally, I've started using bing instead because you can earn rewards].)

   However, the goal of SEO is not just to show up in the listings...it is to convert. Once people see you, you want them to click the link to your site. In order to know what is working, we need to see data. Where does one find our traffic reports? Christine Bush 18:37, 20 October 2014 (UTC)

Citations

   In addition to SEO, we should be making better use of Google Scholar and developing a strategy to regularly and rigorously track (and report) citations of our articles. As far as I'm aware, we are not doing this. I did a casual search over the weekend and the results were not encouraging. As we are apparently basing our entire participation strategy on some ephemeral combination of "expertise" and "reputation," we should be actively developing quantitative measures of success for this strategy. Christine Bush 18:37, 20 October 2014 (UTC)

Trackbacks

   We should also implement a way to track (and report) pingbacks and trackbacks to our articles from blogs and other sites. Christine Bush 18:37, 20 October 2014 (UTC)

Microblogs

   I've also noticed that whenever an article is touched, it generates a post to our Twitter feed. This is a good start, but we only tag these posts with #Citizendium. This means the only way to be alerted to this content through Twitter is if you are one of 70+ followers, or you search for "Citizendium." Instead, these posts should be tagged with the relevant topic, such as #Math, #Engineering, #Medicine, #Windsurfing, etc. Christine Bush 18:37, 20 October 2014 (UTC)

   But as with SEO, the goal of Twitter is not just exposure but circulation. We want people to find CZ articles because they were precisely and invitingly tagged but then you want them to pass these links around. Using GNIP, one can monitor the real-time linkstream and learn if/how links to articles are being circulated. Christine Bush 18:36, 20 October 2014 (UTC) Christine Bush 18:37, 20 October 2014 (UTC)

Putting It All Together

   Once you start systematically tracking traffic, conversions, citations, trackbacks, microblog circulation, and other variables not included here (AdWords, print advertising, mobile usage, apps), then you can start developing meaningful profiles of potential users. And with an informed profile, you can craft an effective promotional strategy. This is how the modern web works.

    If we spent half as much time investigating how people find us as we do verifying the identities of the few who do, we would have a much better understanding of where to encourage participation. Christine Bush 18:29, 20 October 2014 (UTC)