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The ''Citizendium'' differs significantly from other online communities in its low tolerance for incivility and disruption. It is essential, for there to be efficient content production and motivated contributors, that authors (i.e., everyone playing the author role) treat each other, and each other's work, respectfully.  The vast majority of contributors to the ''Citizendium'' already know what is understood by "collegiality" and "professionalism"; that understanding is what is articulated here.


The importance of civility to the success of this project is such that uncivil and disruptive behavior can quickly result in banning.  See [[Citizendium Pilot:Constabulary Blocking Procedures|Constabulary Blocking Procedures]].  This page does not, however, lay out the standards and procedures for banning, but acts as a general guide to civil behavior for the use of contributors.
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''Citizendium'' is committed to professional behavior. For there to be efficient content output and motivated contributors it is crucial that we treat each other's work respectfully. Uncivil and disruptive behavior can result in banning.  We aim to nip disruptive behaviors in the bud.


 
== What behaviors are unprofessional? ==
== Why civility is so important ==
Some [[CZ:Moderator Group Blocking Procedures|offenses that will result in an immediate ban]] are:
 
* Insults or personal attacks; direct and harsh attacks on the moral character, or personal or professional credibility, of a project member; or any application of particularly crude and vulgar epithets ("four letter words") to project members.  
Many people are used to Internet forums in which offense is regularly dished out, expected, and returned in kind.  It is quite unusual for a fairly open and active Internet community, like this one, to do more than pay lip service to standards of civility.
 
But civility is particularly important for this project, for several reasons.  We can effectively collaborate only if we can regard each other as, more or less, equals.  Moreover, we are volunteers, so we simply won't spend a lot of time on a project if it involves taking a lot of abuse.  Many of us have a particularly low tolerance for nonsense; we have many better things to do with our time, and if we have to spend the time we have devoted to this project to sorting out disputes, we will not want to participate at all.
 
== Use the talk page ==
 
A great many problems could be avoided if people were to use the "talk" pages--i.e., the pages you arrive at by pressing the "discussion" tab--before making any potentially controversial changes.  Polite communication is perhaps 90% most of civility.
 
== What behaviors are rude? ==
 
So, what behaviors are rude?
 
There are some obvious cases.  Consider some "Offenses which will result in an immediate ban" in our [[Citizendium Pilot:Constabulary Blocking Procedures|Constabulary Blocking Procedures]]:
* Extremely offensive insults or personal attacks; direct and harsh attacks on the moral character, or personal or professional credibility, of a project member; or any application of particularly crude and vulgar epithets ("four letter words") to project members. It does not matter whether these attacks are made using Citizendium resources or other resources.  
* Threats, either of physical harm or of other egregious aggression, whether against an individual or a group of individuals.  
* Threats, either of physical harm or of other egregious aggression, whether against an individual or a group of individuals.  


Other examples are "Offenses which will result in a warning first, then a ban":
"Offenses that will result in a warning first, then a ban" include:
* Insults or personal attacks, on talk pages or other open forums, that are relatively mild, but which are still objectionable on grounds that they aggressively impugn the moral character, or personal or professional credibility, of a project member.  It does not matter whether these attacks are made using ''Citizendium'' resources or other resources.
* Insults or personal attacks, on talk pages or other open forums, that are relatively mild, but are still objectionable because they impugn the character, or personal or professional credibility, of a project member.   
* Disrespectful characterization of others' work on talk pages or other open forums.  Note, mere criticism of a position or a forceful reply does not necessarily qualify as disrespectful; objectionable language has an implication of personal criticism, or can be reasonably taken to have such an implication.
* Disrespectful characterization of others' work on talk pages or other open forums.  Mere criticism of a position or a forceful reply is not disrespectful; objectionable language has an implication of personal criticism.
 
* Talking to someone with disdain or disrespect, including ignoring the social norms of conversation. For example, referring to someone by their surname rather than their first name as is the norm in conversation on Citizendium.
== Won't criticism of bad work necessarily sound rude? ==
 
Some might balk at the guidelines here, saying that it is unreasonable to ask people to treat really bad work respectfully.  Won't justifiable criticism of bad work necessarily sound rude?
 
Actually, not necessarily.  It is possible to explain what is wrong with something that is really appallingly bad in strictly objective terms.  There is no particular reason to characterize a position as "nonsense" or "ill-informed"--that is disrespectful.  It is much preferable to couch criticisms in a way that will not provoke a defensive reaction, such as "I have to disagree" or "I've never heard that claim before" or "With respect, I don't think you will find any X-ologists agreeing with you."
 
== Reversions ==
 
''To complete. Reversion, even once, is rarely justified.  If you're tempted simply to revert what someone else has done, discussion on the talk page is warranted.  The Wikipedia "three revert rule" is not in effect here; we have a one-revert rule at best.''
 
== Deletion of others' work ==


''To completeDeleting others' work without explanation is not nice, and deletion of more than 50 words can result in a warning, followed by a ban.''
Professionalism involves refraining from remarks that are inflammatory and are unlikely to lead to a constructive outcomeThe Moderator Group considers remarks inflammatory if any reasonable person would know that the remarks might provoke an acrimonious and unhelpful (e.g., off-topic) controversy— a pointless "flame war."


== How to respond to uncivil behavior ==
== Reversion and deletion==
To "revert" a page is to undo all the edits that someone else has made.  Doing so without warning or explanation is unprofessional because it demonstrates contempt for the person whose work was undone. If you're tempted simply to revert what someone else has done, discussion on the talk page is warranted.  Sometimes the polite way is to let the other person undo his or her own work, once a mistake is pointed out. Of course, vandalism and egregious abuse can be instantly reverted (without explanation) by anyone; put a brief note in the edit summary if this is the case, to draw the attention of the Moderator Group.


The victims of ongoing bad treatment, such as rudeness or personal attacks, do not have to tolerate this behavior. This is not behavior we would tolerate from our fellows in a face-to-face situation; we will not tolerate it on the ''Citizendium,'' eitherWe wish to nip incivility in the bud, before it escalates. Therefore, it is essential that, rather than worsening the situation, you report a difficult user, or problematic action, to the constabulary (a mail to constables@citizendium.org will do the trick). Generally, uncivil remarks may be replaced with the <nowiki>{{civil}}</nowiki> template, which reads:
If you are the "victim" of an unexplained reversion, the best way is not to revert back, but to notify management via [https://en.citizendium.org/wiki/CZ:Contact the contact page]--and let someone else intervene on your behalfThis will help ensure that the offending behavior is not repeated. Deletion without explanation is unprofessional, and deletion of more than 50 words can result in a warning, followed by a ban.  For you to delete, without a careful explanation, a paragraph that I have carefully crafted is to assert that my work was worthless, and that I am not even owed an explanation. That just isn't professional behavior.


:{{civil}}
== How to criticize work without being rude ==
A rational criticism of the unacceptable work must be made, and an alternative offered--either in finished text or in an outlined plan. Explain what is wrong with bad text in objective terms. Do not characterize a position as "nonsense" or "ill-informed"; try to be constructive, and couch criticisms in a way less likely to provoke a defensive reaction.


If you must respond to poor behavior, please do so collegially. Please do not "take the law into your own hands" by criticizing others for their poor behavior. Complaints, even perfectly justifiable complaints, may be replaced with the <nowiki>{{nocomplaints}}</nowiki> template, which reads:
If you think that some text should simply be removed, do not become abusive. Remember that you can ask for help and advice via [https://en.citizendium.org/wiki/CZ:Contact the contact page].


:{{nocomplaints}}
{{constabulary}}
[[Category:Policies]]

Latest revision as of 11:03, 7 March 2024

Citizendium is committed to professional behavior. For there to be efficient content output and motivated contributors it is crucial that we treat each other's work respectfully. Uncivil and disruptive behavior can result in banning. We aim to nip disruptive behaviors in the bud.

What behaviors are unprofessional?

Some offenses that will result in an immediate ban are:

  • Insults or personal attacks; direct and harsh attacks on the moral character, or personal or professional credibility, of a project member; or any application of particularly crude and vulgar epithets ("four letter words") to project members.
  • Threats, either of physical harm or of other egregious aggression, whether against an individual or a group of individuals.

"Offenses that will result in a warning first, then a ban" include:

  • Insults or personal attacks, on talk pages or other open forums, that are relatively mild, but are still objectionable because they impugn the character, or personal or professional credibility, of a project member.
  • Disrespectful characterization of others' work on talk pages or other open forums. Mere criticism of a position or a forceful reply is not disrespectful; objectionable language has an implication of personal criticism.
  • Talking to someone with disdain or disrespect, including ignoring the social norms of conversation. For example, referring to someone by their surname rather than their first name as is the norm in conversation on Citizendium.

Professionalism involves refraining from remarks that are inflammatory and are unlikely to lead to a constructive outcome. The Moderator Group considers remarks inflammatory if any reasonable person would know that the remarks might provoke an acrimonious and unhelpful (e.g., off-topic) controversy— a pointless "flame war."

Reversion and deletion

To "revert" a page is to undo all the edits that someone else has made. Doing so without warning or explanation is unprofessional because it demonstrates contempt for the person whose work was undone. If you're tempted simply to revert what someone else has done, discussion on the talk page is warranted. Sometimes the polite way is to let the other person undo his or her own work, once a mistake is pointed out. Of course, vandalism and egregious abuse can be instantly reverted (without explanation) by anyone; put a brief note in the edit summary if this is the case, to draw the attention of the Moderator Group.

If you are the "victim" of an unexplained reversion, the best way is not to revert back, but to notify management via the contact page--and let someone else intervene on your behalf. This will help ensure that the offending behavior is not repeated. Deletion without explanation is unprofessional, and deletion of more than 50 words can result in a warning, followed by a ban. For you to delete, without a careful explanation, a paragraph that I have carefully crafted is to assert that my work was worthless, and that I am not even owed an explanation. That just isn't professional behavior.

How to criticize work without being rude

A rational criticism of the unacceptable work must be made, and an alternative offered--either in finished text or in an outlined plan. Explain what is wrong with bad text in objective terms. Do not characterize a position as "nonsense" or "ill-informed"; try to be constructive, and couch criticisms in a way less likely to provoke a defensive reaction.

If you think that some text should simply be removed, do not become abusive. Remember that you can ask for help and advice via the contact page.


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