User:Dan Nessett/Sandboxes/Sandbox 2

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Revision as of 14:09, 2 November 2009 by imported>Dan Nessett
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There are two ways to report a bug or submit an enhancement request in CZ. The first is to send an email to cz-bugs@citizendium.org. This option is best if you do not understand the underlying technology that implements CZ's wiki or the forum threads. For instructions how to submit emails to this list see CZ:Buglist.

The other way to accomplish the same objective is to use CZ's Bugzilla issue tracking software. This requires a bit more effort, but in the end it allows you to stay apprised of the status of the report/request as it makes its way through the investigation stage to resolution. If you have even only a modest understanding how CZ's technology works, this is the recommended approach. These instructions explain how to use Bugzilla and also describe some of the features it provides to help you track your report/request.

Registering on Bugzilla

In order to use Bugzilla, you must first register (if you chose not to register, you still may view its reports/requests. See below). In order to register, you must provide an email address where report/request status messages are sent as the report/request evolves. Note that this email address is visible to anyone who is registered on Bugzilla, although unregistered visitors cannot see it. So, if you wish to protect your normal email account from access by registered users, you might consider creating an email account on Yahoo or Google for this purpose.

Your account on Bugzilla is associated with your email address. In keeping with CZ's policy of using real names, you must supply both an email address that is clearly associated with your name and you must also supply your real name (the one you use on CZ) when registering. If you do not do this, a Bugzilla administrator will delete your account and ask you to reregister using the appropriate information. To register, use the following link CZ bugzilla. When the page is displayed, you will notice three large buttons (the following image is cropped).

CZ Bugzilla Before Registration.png.